Refund policy

Returns

  • We accept returns within 14 days of delivery.

  • Items must be unworn, unwashed, and in original condition.

Non-Returnable Items

  • Final sale items

  • Promotional or discounted items

  • Worn, washed, or damaged products

Return Shipping

  • Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

Refund Processing

  • Once your return is received and inspected, refunds are processed within 5–7 business days.

  • Refunds are issued to the original payment method.

Exchanges

  • At this time, we do not offer direct exchanges.
    Please return the item and place a new order.

Damaged or Incorrect Orders

  • If you receive a damaged or incorrect item, contact us within 48 hours of delivery at
    bacccdo@hotmail.com