Shipping policy

Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • During launches or high-volume periods, processing may take up to 3–5 business days.

Shipping Costs

  • Free standard shipping on orders over $75

  • Orders under $75: shipping rates are calculated at checkout based on destination and weight.

Shipping Destinations

  • We currently ship worldwide.

Carriers Used

  • Canada Post (domestic & international standard shipping)

  • UPS or DHL (express shipping options when available)

International orders are handled by Canada Post and transferred to the local postal service in the destination country (e.g., USPS, Royal Mail, etc.).

Estimated Delivery Times

  • Canada: 3–7 business days

  • USA: 5–10 business days

  • International: 7–21 business days

Delivery times may vary due to customs processing or carrier delays.

Customs & Duties

  • International customers are responsible for any customs duties, taxes, or import fees required by their country.